FAQs 2
Shipping Policy
Shipping Policy: Shipping and taxes are calculated at checkout.
Domestic Orders: Shipping is $20 USD for all orders placed within the UK, EU, and the United States.
International Orders: Shipping is $50 USD for all other international orders.
Shipping Policy: Orders ship out within 72-hours of purchase from the UK or Germany and depending on your location should arrive within 5-10 days from the time of dispatch (although shipping time can vary in certain cases).
Customs Duties/Taxes: The Print Space has printing studios in the UK, Germany, and the United States, which means prints shipped to the UK, EU and the United States will not face any additional import charges. Please be aware that delays may be imposed by your country’s customs clearance. Fogday Works is not responsible for paying any fees or rates charged by customs. These charges are the customer's responsibility.
Exchanges & Returns
Damaged Print. Please inspect your order upon reception and contact us immediately if the item is damaged. The prints are shipped in extremely sturdy packaging and we've never yet received any reports of the prints being damaged in transit. However, in the unlikely event they are please send a photo of the damaged packaging, print and certificate, so that we can make it right.
Refund Policy. My art is predicated on having quality products arrive safely to collectors' homes, so it is in my best interest that I use the best printing and shipping companies to make sure deliveries arrive quickly and safely. Please understand that other than products arriving damaged, all sales are final.